Account pending approval... still
Posted by: cometrider
Posted on: 2008-01-20 08:35:00
I'm new to DH.
Registered my domain on Friday, Jan 18th and received emails from both Google Checkout and DH saying that my order was placed and payment was received. When I log in, I see that no money is owed.
I was hoping to have an informal blog set up by tomorrow, but I can't seem to do anything with my account like add a subdomain or install a 1-click app. It simply says: "You have no plans on this account that allow hosting a domain."
This is listed in the left column of the control panel:
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Account Information
PLEASE NOTE
This account is currently pending approval.
If you've already made payment your account should be activated within one business day.
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How long have people had to wait for this? I'm getting a bit anxious. I posted a support request yesterday but so far I've just received an email saying that my "inquiry has been moved to the queue of a specific tech support team member." So, since this is becoming increasingly time critical, I thought I should try this forum as well.
Am I missing something simple/obvious?
Many thanks!