Webmail is down, panel is down, what's going on??

Webmail is down, panel is down, what's going on??

Posted by: lismith
Posted on: 2007-03-05 04:21:00

Webmail won't load... says

Warning: mysql_connect() [function.mysql-connect]: Too many connections in /usr/local/squirrelmail-1.4.9a/plugins/dreamhost_virtualhosts/setup.php on line 189
1044: Access denied for user 'squirrelmail'@'192.168.10.0/255.255.255.0' to database 'dreamhost'

Dreamhost panel won't load... says

Temporarily Unavailable
The web panel is temporarily unavailable while we perform maintenance on our database.

[Sources: dreamhost]
Software error:

Can't call method "query" on an undefined value at /usr/local/ndn/web/dhwebpanel/index.cgi line 63.

There are NO announcements or scheduled outages I see. I read that others have had email problems in the last few days but now it's down completely. What's going on??? If they're working on it, it would be really nice to post an announcement letting us know that!

Is anyone else having problems?


Re: Webmail is down, panel is down, what's going o

Posted by: Raz2133
Posted on: 2007-03-05 04:27:00

In reply to:

Is anyone else having problems?


The panel was down for me earlier, but it's back up now.

I don't use webmail, but I haven't noticed a problem with my mail via pop3.


Mark

Re: Webmail is down, panel is down, what's going o

Posted by: nathan823
Posted on: 2007-03-05 04:38:00

same here. It was very slow to access the panel just now. It is better now. At least I can open the penl.

Re: Webmail is down, panel is down, what's going o

Posted by: Decio
Posted on: 2007-03-05 07:10:00

The panel was down earlier, I guess for about an hour.

I don't think they post in the blog about those minor disruptions (or else it would be a mile long).

But it's awful, since the panel being down, there's no other way of knowing what's going on...

I guess they should have a simple page: Services - up/down.

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Re: Webmail is down, panel is down, what's going o

Posted by: lismith
Posted on: 2007-03-05 08:55:00

Well I thought everything was back up, but then formmail.dreamhost.com started timing out, and now it's giving the error Bad Referrer - Access Denied.

ETA... and now 5 minutes later it's working again.



Edited by lismith on 03/05/07 09:00 AM (server time).

Re: Webmail is down, panel is down, what's going o

Posted by: squareman
Posted on: 2007-03-05 14:10:00

Currently, I am unable to access one of my sites Webmail and cannot access the panel as described. The odd thing is that for one of my other domains, I can access Webmail (and both domains are on the same virtual machine (quid)).

Makes it a pain in the butt to file a trouble ticket when I cannot log in to the panel.dreamhost.com to do so.

Nothing about this on dreamhoststatus.com either.

Re: Webmail is down, panel is down, what's going o

Posted by: khatfield
Posted on: 2007-03-05 18:54:00

All working here, did you submit a support ticket?

Save

Re: Webmail is down, panel is down, what's going o

Posted by: rjwhite
Posted on: 2007-03-06 06:50:00

Same problem here- panel's down, so I can't even put in a support ticket.

Is this associated with the update to the new panel at all?

Re: Webmail is down, panel is down, what's going o

Posted by: DebK
Posted on: 2007-03-06 07:38:00

This is what I get trying to go to the panel. So how to heck are you support to submit a support ticket if you can not get to it to submit one!

The connection has timed out
The server at panel.dreamhost.com is taking too long to respond.

All my emails and web site are either sloooooooooow or I get the same message up top and NOTHING on the status page about any of this.

Re: Webmail is down, panel is down, what's going o

Posted by: aelfwyne
Posted on: 2007-03-06 15:28:00

If they actually posted this stuff on the status page, people would know how extremely unreliable their service is.

I've stopped recommending DreamHost to anyone, even those who I think I could get a referral fee out of, because I feel like I'm selling knockoff rolexes if I do.

Just think of every time you DO notice something wrong, and consider all the times that the service is down which you don't notice. DreamHost's email goes down more often than a $5 "girl" on the wrong side of town.

Re: Webmail is down, panel is down, what's going o

Posted by: number-six
Posted on: 2007-03-06 15:55:00

You may not be able to get to the panel, but just know that the new skin on it rocks! It's so beautiful that it doesn't matter if you can't use it.

Network robustness, bah, give us more eye candy!



Re: Webmail is down, panel is down, what's going o

Posted by: rlparker
Posted on: 2007-03-06 16:42:00

In reply to:

If they actually posted this stuff on the status page, people would know how extremely unreliable their service is.


They must have read your post - seven minutes after your post, dreamhoststatus.com had some info. wink

--rlparker

Re: Webmail is down, panel is down, what's going o

Posted by: wholly
Posted on: 2007-03-06 18:22:00

Where's that town?

Wholly - Use promo code WhollyMindless for full 97$ credit. Let me know if you want something else!

Tags: dreamhostsquirrelmailundefined valueusremailndnweb panelsetup phpdatabase sourcesaccess denied9afew days