Unable to add new domains via admin panel

Unable to add new domains via admin panel

Posted by: mwoomer
Posted on: 2006-12-15 20:21:00

Hello,

I just signed up today and I am anxious to start hosting with DreamHost. However, when I attempt to add a new domain through the admin panel I get this error.

Can't call method "type" on an undefined value at /usr/local/lib/site_perl/Ndn/Billing/Account.pm line 4048.

Everything seems to be in order on the client side (my side). Wondering if this is a problem you are aware about or not. The domain that I initially setup during signup seems to work fine.

Thanks.

Re: Unable to add new domains via admin panel

Posted by: mingmang
Posted on: 2006-12-16 05:16:00

i got the same problem a few minutes ago. anyone know how to solve it?

Re: Unable to add new domains via admin panel

Posted by: anonymous2
Posted on: 2006-12-16 07:18:00

There have been reports of this type recently, and it seems to be a Panel problem. You should probably contact Support through the Panel, assuming that works. :-)

Re: Unable to add new domains via admin panel

Posted by: circuit
Posted on: 2006-12-16 11:11:00

I am also getting this error - have emailed support.

Re: Unable to add new domains via admin panel

Posted by: circuit
Posted on: 2006-12-16 11:36:00

Got a reply - "access will be restored shortly". So I guess we hang in there. Kinda annoying as I just signed up today!

Re: Unable to add new domains via admin panel

Posted by: tilly
Posted on: 2006-12-16 12:00:00

Thanks for posting their response...just signed up today too. Hopefully this isn't a bad sign!

Re: Unable to add new domains via admin panel

Posted by: circuit
Posted on: 2006-12-17 06:39:00

Still not working......

Panel working / Re: Unable to add new domains

Posted by: anonymous2
Posted on: 2006-12-17 07:23:00

FWIW, I was able to add a new subdomain. Also, I noticed the login with Firefox has been working correctly - without the blank page, reload, workaround.

Re: Unable to add new domains via admin panel

Posted by: james2804
Posted on: 2006-12-18 09:03:00

I'm having the same problem - 3 days later.

A message to support has gone unanswered for an hour.

Not impressed so far.

Re: Unable to add new domains via admin panel

Posted by: wholly
Posted on: 2006-12-18 19:15:00

I've only seen this issue with 1.0x versions of Firefox. Check if you are updated.

And if you hang out here you'd know that expecting 1 hour response time from the support group - especially for a pretty insignificant issue - is just a BIT optimistic.

According to Michael, the current target is a 5 hour response time. It will take some time to get there.

Wholly

Tags: admin panelundefined valuedreamhostnew domainsbilling accountndninitiallylibperlusr