Announcement List Problems?

Announcement List Problems?

Posted by: Makosuke
Posted on: 2003-09-08 11:44:00

I sent (or rather, tried to send) a message to an announcement list via the DH control panel early yesterday morning, and I left the date to the default (which would be immediate, right?), but neither of the two test addresses I have subscribed have recieved anything.

Has anyone else been having trouble, and/or does anyone know if messages are likely to start popping out suddenly two days later, or if I should just keep trying till it works?

Re: Announcement List Problems?

Posted by: ardco
Posted on: 2003-09-08 14:02:00

Probably doesn't help much, but we sent one about a week ago, and it showed up within a couple or few hours or less, IIRC.

I don't think I'd just keep trying. They are likely to eventually pop out. I'd probably submit a support request/complaint, though.

Regards,

BobS

Re: Announcement List Problems?

Posted by: conspicuous
Posted on: 2003-09-08 21:50:00

I just sent a message to my test list and it took about 10 minutes for delivery... so it is working.

Back in March there was a problem with the announcement list and everything that had been sent between a Thursday and Sunday had been lost... users were notified that if they had sent anything out during that period, they would have to resend it. The bummer for me was that was the weekend I had sent out a very time-sensitive message.

If your message hasn't gone through by now, you should definitely give Support a note.

Ever since then, I always try to check to make sure things seem to be working before I send out an important announcement. I have a "Test" list with only a few names on it that I send out to first. Once I see everything is okay, I use the real list. The back-up plan is a BCC email to everyone on my announcement list.

Tags: control panelsend a messagerecieveddefaultmessages