In reply to:
I am sick of the people on these forums who seem to think you are an idiot if you complain about downtime.
So complaining and whining magically brings up a problem server? If the only thing you can contribute to the forum is whining/complaining, then why wouldn't people think you're an idiot?
Intelligently worded complaints or problems don't get attacked here--little baby tantrums do. If there's a problem that other customers can actually help with, this is the place to come to. If you need support from Dreamhost, you submit a ticket. If you just need a shoulder to cry on, that's what your mommy's for.
Had you actually read through the forums, you'd also know that people that sign up just to whine have it harder than those that actually contribute and help out do, if/when they complain about something. You can't possibly expect a warm welcome if you register just to whine and call people idiots just because they won't drop what they're doing to sit around and cry with you.
In reply to:
Why would someone waste their time on this board if they weren't frustrated with the service.
That statement is more idiotic than complaining about downtime. Did you actually read through the forums? I can't find one indication anywhere that the forum is for crying.
This is a customer-to-customer help forum. We are customers, just like you, so we can't fix anything that needs to be handled by support, nor do we owe you anything just because you're having problems with your account.
People that come here and ask for help get it when they're nice about it, whereas people that act like idiots tend to get treated like idiots. Remember: Support gets paid to deal with you, but other customers don't.
The ones that come here and cry like it's the end of the world don't seem to get that there are a thousand servers with thousands of customers on them. If one server goes down, that's not a reason for every customer to join hands and start crying that Dreamhost sucks.