Panel Access Probs
Posted by: BlueAspire
Posted on: 2006-08-05 01:57:00
I'm having trouble accessing my panel. I've tried it with Firefox and IE; I've cleaned out the cache, cookies, history, etc. from both of them. I've tried it again. I've tried going to dreamhost.com and then clicking log-in and I've tried going directly to panel.dreamhost.com.
At first it wouldn't bring up the log-in page. Then I closed out of the browsers and tried again and again. Eventually I was able to get the log-in page to show up. However, I would enter my information and nothing... just a constant processing of getting nowhere.
The only thing I haven't done is reboot my pc, but I'm not sure how that would affect anything. I obviously can get to other websites and this forum, so why can't I get to my panel?
What are the usual problem-solving steps when one can't access the panel due to server time-out (assuming that is what it is as haven't received an error message)? This is frustrating. I've had some slow panel access problems in the past, but not all the time, and this one is the worst. Dreamhost status doesn't indicate there is a problem so I was wondering if anyone knows the possible causes of this happening and what I can do to minimize and work with and around it when it does happen again.
Thank you,
Julie