user passwords all changed on move
Posted by: everinjoy
Posted on: 2005-09-30 06:02:00
I've sent an email to support about this, but I'm really dead in the water until it gets fixed... they moved me to a newer server last night (good) and in the process it apparently changed all my passwords and now I can't access my files (VERY bad). When I had the panel email me the password, the password it emailed *doesn't work* (it's my old one).
Any suggestions of how I can fix this before support responds? It's really time-sensitive, as I use the server continually at my job, and I really can't *work* without it!
Thanks.
Edit: They also seem to have deleted the contents of two of my domains while they were at it. :-( I'm very confused/disappointed right now.