Posted by: billiard
Posted on: 2005-05-28 09:09:00
When I FTP into my account, I don't see the "nameofsite.com" directory that I'm supposed to put my files in for them to be seen online.
The only directories I have are "logs" and "maildir."
I triple-checked my domain status and it says "active" and when i go to my URL, I get an empty directory, so I know it's transferred over.
What gives?
Thanks,
/bill
Posted by: scjessey
Posted on: 2005-05-28 09:17:00
In reply to:When I FTP into my account, I don't see the "nameofsite.com" directory that I'm supposed to put my files in for them to be seen online.
It should definitely be in there. If it isn't, you will need to submit a support ticket.
Posted by: gonewthewind
Posted on: 2005-05-28 10:45:00
Did you just sign up? If so, it takes a while for the directory to get fully set up. If it was a few days ago, or more, or you had the directory before and now it's gone, definitely contact support.