Posted by: lpotts
Posted on: 2009-10-30 19:02:00
Okay, I'm confused. I tried setting up Thunderbird but I can seem to get my password right. I've done this in the past but it was a while ago and I forgot what I did. Where do I find out what my mail.example.com password is. Is it the same as my user password?
I already confirmed I'm using port 143.
Posted by: sdayman
Posted on: 2009-10-30 19:08:00
You can't display your existing password and it's not necessarily the same as your user password.; you'll have to change it in the panel. Are you sure your username is correct? It should be you@example.com
You can also test your username and password by going to webmail.example.com
-Scott
Posted by: lpotts
Posted on: 2009-10-30 19:11:00
Thanks for the quick reply. I checked and had the user name wrong. Should have double checked before posting.