can't log in to Stats on one domain

can't log in to Stats on one domain

Posted by: microcars
Posted on: 2004-07-10 20:40:00

I have 4 domains under 1 account and they all have the same User and Password for logging in to the Stats area of each domain (I am the only User)

For some reason, I am unable to log into just ONE of the domain's Stats areas. I've tried resetting the password, adding another username and password, nothing seems to "take"

I have tried using an entirely different browser as well in case the cache was wacked, but it did not work in Firefox either (usually I use Safari with no issues)

I have no trouble logging in to the other domain's Stats area, what could be wrong?

Re: can't log in to Stats on one domain

Posted by: ardco
Posted on: 2004-07-10 20:53:00

IIRC, some user/password changes may take a while (~hour?) to work/"take."

If a methodical, patient resetting does not work, you should probably contact Support.

Good Luck,

BobS

Re: can't log in to Stats on one domain

Posted by: microcars
Posted on: 2004-07-10 21:10:00

thanks, I read that part (actually it says 15 minutes...) but I waited a couple of hours, still nothing.

its odd that the original username and password USED to work.

contact support it is.


Re: can't log in to Stats on one domain

Posted by: microcars
Posted on: 2004-07-11 14:05:00

and now it has been "magically" fixed!

thank you mysterious dreamhost helper!

Tags: domaintrouble loggingusername and passwordstats areafirefoxsafaricachedomainsreasonbrowser