Email Concern

Email Concern

Posted by: imesa
Posted on: 2008-12-10 19:34:00

Hi,

I have a client that forwarded her email to her dreamhost email account and for some reason whenever a Telus or an email address replies to it, it doesn't seem to send. I can offer more information I just have to sift through my emails otherwise is there any solutions to this?

Here is what my client is receiving from her clients...

550 <"email address">: Recipient address rejected: User unknown

If anybody knows what's wrong can you let me know.

Thanks,
Aaron

Re: Email Concern

Posted by: sdayman
Posted on: 2008-12-10 22:02:00

I'm a bit sleepy, so I'm trying to clarify:
Client has client@somehost.com which forwards to client@dhdomain.com.
Client sends mail with a return address of, what, client@somehost.com(?) and when someone@telus responds, it bounces? Where does the bounce occur? At the somehost.com server, or at the dreamhost server? Is her forwarding address also @telus?

I know there's a *slightly* similar issue with Gmail addresses, but I've not heard of this problem elsewhere:

In reply to:

Note: It is a known issue that Gmail will not deliver an email it originally sent back to the sender. This means that trying to test the forward by sending an email from user@gmail.com to forwarder@mydomain.com may not work. Try sending to it from a different email address.




-Scott

Re: Email Concern

Posted by: imesa
Posted on: 2008-12-10 22:08:00

I think I figured it out. The person that forwarded to the servers didn't do it properly because when I tested the DNS servers on the site there were a couple errors.

Thanks for your reply though hopefully this solves the problem which I assume will!


Tags: dreamhostemail address