lost password issue

lost password issue

Posted by: amarok80
Posted on: 2009-08-30 16:07:00

Ok, so I signed up for a free, hosted domain with the Dreamhost apps, all went well apart from a large delay with phpBB and MediaWiki.
Google apps setup fine, even the e-mail seems to be working, although nothings had much testing yet.
Came back to do some editing and I cannot access the main control panel, says my username or password are incorrect.
No problem, there's a link to click in case you forget your password - as with all these things they'll e-mail you a temporary password!
No, I get and e-mail ok, but it says (and this is pasted here):
Your DreamHost password is:

You can now log in at https://panel.dreamhost.com/
Note the lack of an actual password!

Re: lost password issue

Posted by: sdayman
Posted on: 2009-08-30 16:35:00

Try contacting them:
http://www.dreamhost.com/contact.cgi

-Scott

Re: lost password issue

Posted by: amarok80
Posted on: 2009-08-30 16:45:00

Cheers, I will do - hadn't spotted that contact form.

Re: lost password issue

Posted by: amarok80
Posted on: 2009-09-01 14:43:00

Yay, using that contact form resulted in a reply the next working day, solving the problem - cheers guys.

Excellent support!

Tags: dreamhostmediawikigooglee mailphpbbcontrol panel