Dashboard not showing any theme previews
Posted by: hdash
Posted on: 2009-04-22 07:28:00
Hello:
I recently upgraded on of my wordpress blogs (sesacreative.biz) to 2.7.1. Ever since the upgrade my theme (vertig-10) has not been working properly. When I set to to that theme, my blog will not load. Nor will any other themes using the wordpress dashboard. The first tech said my blog had been hacked. Then a second one said that the problem was not that it was hacked, but that my config.php file was corrupted. Still the problem has not been fixed. Finally the third one told me he if I sent him a username and password he would look into things on the backend for me. That was six days ago. I have heard nothing back yet and every support ticket I have sent to support to follow up on this has been moved straight to this techs queue and I have not heard anything.
All the techs so far have addressed this theme issue by going in through the backend and changing my current theme to the default blue. You can see the blog fine with this theme, but I have a few problems:
1. I can no longer change my theme through the admin panel. Every theme preview is a blank page, and if I switch to that theme the site will not show up either.
2. thought the problem was with the theme I was using, but there are two other folders on that same domain that are using that theme (vertigo-10) and they are working just fine *sesacreative.biz\/investors* is one url that is using the theme. .
The techs keep changing the theme on the backend, then e-mailing me telling me everything is fine, but clearly its not. I really don't know what else to do. If I can't use the admin panel to change themes this is a much bigger problem than the theme I am using, right?
HELP!
Heather