Dreamhost Apps doesn't seem to like my domain

Dreamhost Apps doesn't seem to like my domain

Posted by: Elfman
Posted on: 2009-03-25 20:54:00

(**I posted this in the beginners forum as well, but thought I would post here as well in hope that a developer may see this. The entire thread is located here. ***)

I have signed up for Dreamhosts Free App Hosting package. At this time, it is not in my budget for paid hosting. Drupal and other apps that Dreamhost offers should be able to support my meager blog for now. With that, I don't have access to the Dreamhost Management panel (to manage domains, etc.).

I have had my domain registered at GoDaddy for several years now and had my name servers pointed to my old web host. Once I signed up for the Deamhost App package using my same domain (theklassens.com), I logged into Go Daddy and changed my name servers to:

ns1.dreamhost.com
ns2.dreamhost.com
ns3.dreamhost.com

It has been over 72 hours since I have done this (Monday 3/23), but I still do not have access to the Dreamhost apps.

My question is this: Do I need to do anything further or is this just a matter of waiting for DNS to propagate since it can take up to 72 hours.

Apologies if I am just being impatient :)


Re: Dreamhost Apps doesn't seem to like my domain

Posted by: dwr
Posted on: 2009-03-25 21:00:00

Are you saying that you can't access the actual DreamHost Apps control panel? You should be able to do that totally regardless of DNS. If so, maybe you're having an issue of firewall settings?

Just so everyone understands completely, what *exactly*, in detail, are you seeing occur, or not occur as they case may be...

Re: Dreamhost Apps doesn't seem to like my domain

Posted by: Elfman
Posted on: 2009-03-25 21:35:00

No problem.

To be clear, I can access the DreamhostApps control panel just fine (Located here). All of my applications are installed just fine (accroding to the e-mails I was sent as well as the Apps Control panel). Everything on that page is set to the correct domain. (theklassens.com)

After successfully signing up, I was sent confirmation e-mails from Dreamhost stating that my apps installed properly and that I need to go to my registrar (for me, it is Go Daddy) and change my name servers to ns1.dreamhost.com, ns2.dreamhost.com, ns3.dreamhost.com accordingly. I have done this and the WHOIS record correctly reflects this. I knew DNS took a while to propagate so I wasn't surprised when things weren't working right away.

After roughly 72 hours though, when I attempt to access any of the links that were sent to me as well as the root of my domain, nothing resolves. It doesn't matter if I manually type the name into a browser, or follow the links listed for me on the DreamHost Apps Management Page. I have tried the following:

http://theklassens.com
http://www.theklassens.com
http://photos.theklassens.com
http://blog.theklassens.com
http://wiki.theklassens.com
http://theklassens.com/user (Drupal Login site)

I have tried both IE8 and Firefox and I have tried it from 4 different locations on 5 different computers so I am pretty sure it is not a firewall issue.

Thanks for chiming in.

Further details can be found in the Beginners Forum where I originally posted this question since it seemed to get more traffic than this forum. Located here.

Thanks again and please feel free to ask me any questions with regard to this.

Brad

Re: Dreamhost Apps doesn't seem to like my domain

Posted by: dwr
Posted on: 2009-03-25 22:04:00

Ah, gotcha. I just noticed this:

"I don't have access to the Dreamhost Management panel (to manage domains, etc.)."

and wanted to make sure folks were understanding correctly what your issue is. I personally know nothing of the workings of the DH Apps, as I've only briefly glanced over it using my regular hosting log in.

Looks pretty weird, for the name servers to be set properly for this long but the ip still going to Crystaltech. I wonder if it could have anything to do with Crystaltech's time to live settings?

One thing I would try if I were in your situation would be to re-set your name servers at GoDaddy, just re-save them.

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