reliability, bad reviews, and stuff (2)

In reply to:
Unfortunately DreamHost is experiencing a return of network problems similar to those we experienced yesterday. Please keep your eye on this post as we will update it as soon as we have more information. Sorry for the inconvenience.
UPDATE
The problem has been tracked down to a naughty switch and has been resolved. Due to the amount of traffic that dreamhoststatus.com is getting, we are leaving it static for the time being. If you are still experiencing problems, please contact support.

http://dreamhoststatus.com/

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In reply to:

"More customers will only slow down their servers and networks"

To me, that clearly presumes that DreamHost just adds more customers without increasing the number of servers deployed or adjusting their network for growth. The fact they they are still well regarded by many after growing to their present size leads me to believe that will not be the case. As I said before, I've seen "growing pains" come, and go, as DreamHost has grown, and

In one day ?

meh ... there is no indication *at all* that the last two days' network problems are in any way related to the number of customers, or to growth ... that post was just typical of the user who posted it. wink

--rlparker

In reply to:
UPDATE TO THE UPDATE -Thu Aug 16 16:38:09 PDT 2007-
Shortly after the last update, things went down hill again. It turns out the switch wasn't the problem. For the time being, everything is back up and running and the problem appears to be fixed. Continue to check this space for updates and as always.
Thu Aug 16 16:51:46 PDT 2007
While the networking issues appear to be gone, we are still dealing with fallout from them. This includes a few non-responsive caching DNS servers causing more slow down. We are bringing these back up now and everything should be smooth again soon

Typical, straight to the personal, with no useful information.

.......

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Typical, straight to the personal, with no useful information.

Hmmm. I apologize. I keep forgetting how sensitive you are to your posting history here, and how much you don't appreciate having it referenced.

What was meant to be "useful" was pointing out, to *moua*, in response to moua's question, that the original question was a "troll", (offering item "B" in light of Item "A", though the two are completely unrelated). You don't find that "useful", others might. wink

I did not, nor will I, respond to *your* original post, or any further post from you in this thread. So have at it! smile

At any rate, I've been this route before ... I've said my piece, you've objected, I've apologized; we still disagree.. Rock on!

--rlparkerEdited by rlparker on 08/16/07 05:19 PM (server time).

> there is no indication *at all* that the last two days' network
> problems are in any way related to the number of
> customers, or to growth

Nope, just your typical DH lack of redundancy.

You'd think they'd learn by now that equipment fails and that having both redundancy and a plan to deal with failures would be a good thing.

Nah.

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You'd think they'd learn by now that equipment fails and that having both redundancy and a plan to deal with failures would be a good thing.

I agree completely that redundancy and plans to deal with failures *are* good things of which one can *never* have too much! smile

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You'd think they'd learn by now that equipment fails and that having both redundancy and a plan to deal with failures would be a good thing.

If only it were so simple. Misbehaving network equipment can be a real bear to debug.

Either that or the network guys at the company I work for have been snookering us for years. :)

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Typical, straight to the personal, with no useful information.

I'd like to usefully point out that "Se7enOf9" is just another one of Bob's sock puppets. Yesterday, the sock puppet du jour was "anonymous2".

-- si-blog --

It is possible that the redundance caused the problem. Networking loops can happen and cause all kinds of trouble.

I'm quite sure that two days in a row is not going to go over well with Josh. He's got a newsletter and Blogs to write.

Wholly - Use promo code WhollyMindless for full 97$ credit. Let me know if you want something else!

Now DNS is completely broken and the status page is down too. It's like the keystone cops.

I've actually been back up and running for a while. Guess it's one of those server-by-server things.

> It's like the keystone cops.

In light of the previous comments, I can't resist this joke: All this Fubar is like the keystone websites, which is ironically "server not found" as I write this.

.......

> If only it were so simple. Misbehaving network equipment can be a real bear to debug.

Does it get easier with larger and larger systems?

.......

>>

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In light of the previous comments, I can't resist this joke: All this Fubar is like the keystone websites, which is ironically "server not found" as I write this.

I will grudgingly admit that this made me laugh too. smile

-- si-blog --

Now their status site seems to be down altogether... so much for it being in a separate domain on a separate server on a separate network ensuring that it stays up even when everything else is horked. Ironically, this forum, which is in a subdomain of dreamhost.com, is still up.

-- Dan

Perhaps it is being hit by 500,000 customers all at once?

-- si-blog --

DreamMasters or WhateverMasters:

Please stop worrying about sock puppets and spend more time trying to make it work.

I'm just a customer like you are. My sites are down too.

-- si-blog --

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DreamMasters or WhateverMasters: Please stop worrying about sock puppets and spend more time trying to make it work.

Those titles are only an indication of posting activity on these forums - and neither of those titles indicate a DreamHost employee - we are customers here just like you. smile

How would you suggest we "try to make it work" any more than *you* could?

I spend *much* more time trying to help other customers here than I waste with sock puppets, trolls, and spammers combined (though it *is* "my time", and I reserve the right to spend it any way I want wink ).

That said, it *is* generally good to ignore such nonsense, but we are all human and can get our strings yanked at times.

I intend to continue to help others here as much as I can, in spite of unsavory elements that lurk about! wink

--rlparker

Sorry, I take that back

We're all in a bad mood

At this point I think that Dreamhost should set up a monthly contest whereby the person who guesses the closest to the the correct date and time that the next system failure occurs gets free service for a year. I mean they would only need to give away 12 free subscriptions per year and it would keep everyone actively involved, even rooting for, the next downtime..which llke death and taxes is one of life's only true certainties.

In reply to:
At this point I think that Dreamhost should set up a monthly contest whereby the person who guesses the closest to the the correct date and time that the next system failure occurs gets free service for a year.

Ha ha! Thanks for that! I think Josh might even go for something like that!

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...it would keep everyone actively involved, even rooting for, the next downtime..which llke death and taxes is one of life's only true certainties.

That's a very perceptive statement - and you've absolutely nailed the "true certainty" nature of those parts of life. Nice post! smile

--rlparker

I love that idea. And very perceptive too - death, taxes, and server downtime.

Now we just need Josh to drop out of the sky and come and read this! *summon Josh*

--Matttail
art.googlies.net - personal website

Take note, this is not a mean spirited bash:

I tried Dreamhost last year, closed my acct, and re-opened it a few days ago thinkin they might have gotten things together. I got everything set up and really fell in love with the Dreamhost panel (again) and started transferring all of my domain registrations over, getting ready to settle in for good... then all of this happens.

I keep seeing people harp on "getting what you pay for" and "shared hosting being what it is" and whatnot, and see many references to "all hosts have this kind of thing but you dont see em blogging about it" or whatever, but I've been with 1and1 for the last year and have had NO downtime of ANY significance... everything has "just worked" without any issue at all. The only thing I've been not digging about them is 150kbps downloads of my files, (and their lack of soul) whereas Dreamhost is consistently giving me 350 or thereabouts (aside from these issues, which has taken it down to 30, less, and even nothing).

It looks to me like there is a way to run a data center without much downtime AT ALL, and all I'm wondering is why does Dreamhost seem to have such trouble finding out how to do that?

I would think that after last year's issues they would be looking at perfecting their network from the ground up, going over it with a magnifying glass, making sure everything is hooked up the best possible way for things to be hooked up. As a matter of fact, if Dreamhost announced that they had found the perfect setup but would need to take the network down for a coupla days to set it up RIGHT, I would be cool with that... "we've got the formula now and we will set it up and you should never have to deal with regularly occurring problems again".

And there is obviously a flaw in the MySQL implementation... it's probably the biggest common gripe I see, other than pure downtime. I wonder why they aren't doing something about that... in these days of EVERYTHING just about being hooked into MySQL, it looks like they'd want that to be a bragging point rather than a significantly weak link.

Anyway, my basic point is, I sure would like to know what they're doing to figure out a way to make their network stable for the long haul... it's not like it's NOT doable... it IS, and it doesn't require paying any more than $10 a month... as a matter of fact it CAN be done for cheaper (my 1and1 account is 6 bucks a month).

I'm sticking with Dreamhost because I LOVE so many things about them, I really really do, and I've got 12 domain regs being transfered into my acct so I am planning on getting pretty comfortable. But in exchange for that love, I sure do wish they would talk around and do some studying on getting their network right... please, please, please.

BTW, hey yall... again! It's been a little while, and despite the present issues it's really nice to be back.

> my 1and1 account is 6 bucks a month

Any chance you have a promo code to get that down to 97 cents a month for a year or two?

.......

Alright!!! According to Dreamhoststatus I may just get my wish... they are taking the network down tonight for what will hopefully be a 20 minute downtime to upgrade a core router to "hopefully quench the problems we have been experiencing once and for all".

I thought about these things today, and I know they want to stay in business so I know they are putting forth every effort to make their network work right, unless Zenu's thetans have taken them over and are making their actions defy all logic!

Anyway, I love em for at least doing their best to be a much needed different kind of company than most, and it's an honor of sorts to help good folks like them out by sticking with em during hard times... I'm sure they're running around with terrible sinking feelings in their guts right now as they scurry to make things do as they should.

I would imagine that there are few readily witnessable instances such as this that could truly live up to the adage "what doesn't kill you makes you stronger"... each time they have one of these issues they are forced to look deeper and deeper into preventive measures, so a few more big ones and they may become the ultimate invincible host!

Highly suggest you change hosting to IPower.com they give you 200gb of storage for the same charge (7.95) as this hosting and are never down like this. at least they do not screw up every bodies website. Also have a much better CP (vdeck) that you can actually understand and navigate.

The cp of this hosting looks like a 5 year old built it. Very unorganized and not user friendly. also the vdeck at Ipower will let you edit your files on line. no ftp if you don't wish.

Been watching hosting sites since 2001 and this hosting company has grown and become one of the most economic and user friendly hosting on the web.

No I am not staff or connected with this company... Just a consumer that researches thoroughly before buying.

Lay odds that the jerks that run the company will delete this post.

Go away, deluded person.

-- si-blog --

I love to say this...dreamhost's control panel is much easier to use. and, the ability to share various parts of your panel to other webids is ingenious.

the only thing I can think to change right now is the ability to see support messages for the other webid's...

well if that is the feature you like then iPower can do the same thing and with out all the hoopla dreamhost puts your through. just a simple ID and password and section for allowance. none of the round about way dreamhost does it.

you can assign users (their own ID and passwords) to the sql and the ftp. much easier than giving out your id and password for FPT the way dream hosting has you do.

Ya all are really idiots and deserve to be on this supstandard preschool hosting

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Ya all are really idiots

Who is the idiot?

-- si-blog --

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Ya all are really idiots

...says the guy wasting his time here trolling for iPower.

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Ya all are really idiots and deserve to be on this supstandard preschool hosting

Hmm, is namecalling the sign of genius and the culmination of years of education nowadays?

There's a crosspost of the comment of in this thread as well to really botch up any reasonable discussion.

reliability, bad reviews, and stuff (2)