how long i need to wait for a new count

how long i need to wait for a new count

Posted by: lorddejavu
Posted on: 2007-03-15 14:54:00

hi im a new costumer my name is #287173 "guillermo's Account" and they said is pending. someone can help me

how long i need to wait to use the hosting and domain

Re: how long i need to wait for a new count

Posted by: rlparker
Posted on: 2007-03-15 15:56:00

It varies, and depends upon many factors.

--rlparker

Re: how long i need to wait for a new count

Posted by: Mousee
Posted on: 2007-03-15 16:33:00

It usually can take 3-4 days to process, from my understanding. Anything beyond that and you can file a support ticket in your control panel. Though I'd give it until Monday if you just requested an account today, due to the weekend/holiday and all smile

Re: how long i need to wait for a new count

Posted by: Raz2133
Posted on: 2007-03-15 17:08:00

Hi Guillermo, welcome to DreamHost (almost) smile

In reply to:

how long i need to wait to use the hosting and domain


The fact that you posted your account number etc. indicates that you may not be aware that this is primarily a customer to customer support forum. Some DreamHost folks do post here on a semi regular basis, but it is not the best avenue for 'when will my account be approved' type queries. As others have suggested, lodging a support request via the Contact Support section of the panel is your best option in such cases.

Having said this, my own experience suggests that account approval times tend to vary from almost instant, to a few days, no-one outside of DreamHost is exactly sure why the approval times vary so much. Although, a DreamHost representative has stated on these forums that it can take a few days for Google Checkout to notify DreamHost of payments, so if you payed using this method, this could be a factor.

Anyway, welcome again to DreamHost, I hope it doesn't take too long for your account to be approved.

Mark

Re: how long i need to wait for a new count

Posted by: nathan823
Posted on: 2007-03-15 18:32:00

as they mentioned, it varies.

If you have waited more than 4 days, I'll suggest you to send a ticket to DH support via

Re: how long i need to wait for a new count

Posted by: moua
Posted on: 2007-03-16 06:13:00

If you send a fax, the account is valid within a few opening hours

Re: how long i need to wait for a new count

Posted by: nathan823
Posted on: 2007-03-16 07:57:00

I'll still suggest them to send a fax

Re: how long i need to wait for a new count

Posted by: wholly
Posted on: 2007-03-16 22:13:00

Third - Sending a fax could confuse them and even slow things down.

Wholly - Use promo code WhollyMindless for full 97$ credit. Let me know if you want something else!

Tags: costumer