In reply to:
i don't understand why customers have to keep on requesting to moved to another server. i thought the servers are being monitored.
Well, servers have their problems at times. And, gasp, so do the sites hosted on them! When this happens, you can either choose to live with it until it gets fixed or you can ask to bail to one that doesn't have a problem that needs to be fixed. Most problems will take a non-trivial amount of time to fix because most support people will try to do root cause analysis rather than just reboot. Anyway, all this just to say that even if the servers are monitored and support is already on the problem, it sometimes makes sense to ask to be moved if you really need to be up.
In reply to:
and i love all the great advice from people on this forum that have DH coupons in their sigs. what is this a marketing opportunity?
I think this is an artifact of the fact that:
1. You can't have more than one sig and have it customized based on what forum you're posting to.
2. This is the forum for prospective DreamHost customers and some people, myself included, want to make sure that people who are discerning enough to come here to do research get good deals along with good advice.
To the OP: There does seem to be more complaining recently. Though this isn't definitive, it might indicate that DH should investigate whether there has been a statistically significant increase in server load problems. Increases in the number of incidents of super-high loads could indicate a file server problem, increase in customers with runaway processes or that someone's been hacked! If it's cheap enough, maybe DreamHost could institute a policy of automatic migration of customers off of hosts with problems. And then if the problems follow them around we know where the problems lie! ;-)
Hope this helps!
