Setup Timeframe?

Setup Timeframe?

Posted by: seonr
Posted on: 2009-09-04 19:58:00

Hi, I just ordered some hosting... first time DH customer, and my hosting account has been in "pending" mode for 3 days now... are the DH Admins usually this slow in setting up new customers?


Seon R :: Code Monkey
Sector3 Kick Arse 3D Games | Blog

Re: Setup Timeframe?

Posted by: sdayman
Posted on: 2009-09-04 20:32:00

If you're a US customer paying with a credit card, it's really quick. If you're non-US and/or used Google Checkout, it'll take a few days due to additional anti-fraud checks.

If it hits 5 *business* days, then drop a note to Sales:
http://www.dreamhost.com/contact.cgi

-Scott

Re: Setup Timeframe?

Posted by: seonr
Posted on: 2009-09-04 20:47:00

Ok, thanks for the explanation. I already sent sales a support question, so I guess now I will just wait.

Cheers :-)

Seon R :: Code Monkey
Sector3 Kick Arse 3D Games | Blog

Re: Setup Timeframe?

Posted by: patricktan
Posted on: 2009-09-05 23:22:00

And please check your signature. That is a bad URL

Re: Setup Timeframe?

Posted by: lynbellaheart
Posted on: 2009-09-07 03:14:00

I heard setup was pretty fast, but I am starting to think it's because of Labor Day Weekend here in the States maybe upon all other things going on?

Lyn

Re: Setup Timeframe?

Posted by: stryker
Posted on: 2009-09-08 08:39:00

Yesterday I signed up for the labor day promo. Still waiting as well, To bad its not automatic. However, I imagine with the $9.24 / first year promo they had a lot of sign-ups to process.

Edited by stryker on 09/08/09 09:35 AM (server time).