I wish

I wish

Posted by: upset
Posted on: 2009-02-22 07:31:00

I wish I would have checked this forum before signing up with Google Checkout. No account and no reply to my support ticket.

Why don't they reply and tell you that it will take some time? Because this not saying a word is bad customer service.

Edited by upset on 02/22/09 08:20 AM (server time).

Re: I wish

Posted by: sdayman
Posted on: 2009-02-22 07:42:00

I'd just like to hear something good about Google Checkout sometime. Like if someone has used it and had their account set up within 24 hours. But you're still better off using some other method. Non-US users can't use PayPal?

-Scott

Re: I wish

Posted by: garland83
Posted on: 2009-02-22 09:14:00

I used Google Checkout - I signed up at 12:06 and my account was activated at 12:21 (the same day!) I am based in the UK.

Garland83

Re: I wish

Posted by: sdayman
Posted on: 2009-02-22 11:53:00

That's encouraging. There must be something flagging some GC purchases, and it may take Sales to intervene. Being the weekend, I don't think Sales has much, if any, staffing, so it may take until Monday for resolution. But there's always the contact form.
http://dreamhost.com/contact.cgi

-Scott

Re: I wish

Posted by: upset
Posted on: 2009-02-22 13:02:00

Thank you, I send a message with that form, google checkout and the support help desk and no reply.

I'm in the U.S.

Re: I wish

Posted by: sdayman
Posted on: 2009-02-22 17:27:00

Did you tag it as a Sales issue? I believe that the Support help desk is more like tech support for existing accounts.

-Scott

Re: I wish

Posted by: supernova
Posted on: 2009-02-23 05:34:00

What country are you from ?

My experience for my client is usually taken to mostly two weeks.

But I think you can login to your panel and file a support ticket asking for activation.

Hope this helps...


Supernova

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Re: I wish

Posted by: Lensman
Posted on: 2009-02-23 21:19:00

In reply to:

Non-US users can't use PayPal?


Is that a question, Scottt? I don't think anyone can use PayPal to sign up for a new account, just make ongoing payments to an already active account.

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Re: I wish

Posted by: sdayman
Posted on: 2009-02-24 07:21:00

Yep, that was a question. I remember from the past that PayPal customers weren't entitled to the 97 day money back guarantee. And the wiki article on signups mentions PayPal as an option.
http://wiki.dreamhost.com/KB_/_Sign_Up_/_Signing_up_for_Service_with_DreamHost!

-Scott

Re: I wish

Posted by: Lensman
Posted on: 2009-02-24 22:46:00

In reply to:

Yep, that was a question. I remember from the past that PayPal customers weren't entitled to the 97 day money back guarantee. And the wiki article on signups mentions PayPal as an option.


I seem to recall someone here saying that they weren't allowed to sign up via paypal but would be allowed to make ongoing payments through it.

I think we've also seen that PayPal for signups is limited to a few countries.

You'd remember better than me, though Scott.

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Re: I wish

Posted by: sXi
Posted on: 2009-02-25 00:27:00

I was unable use PayPal last year for signup.

Had to CC in then switch payment method in Panel for future payments.




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