My DreamHost PS have down for more than 12 hours

My DreamHost PS have down for more than 12 hours

Are you kidding me?
http://img182.imageshack.us/img182/5600/50524408mr1.png

during these downtime, do I need to decrease the guaranteed CPU time and memory to save my money?

I am very angry

Dreamhost PS is not a good choice.

http://nike.tw <------my forum is dead now

Edited by niketw on 05/21/08 09:36 PM (server time).

I assume you're on the spunky cluster which is currently having some trouble? Their last status update indicates that they've got the trouble figured out and that it's just a matter of a little time before they do everything they need to do to get things back under control and everyone's site up and running.

in this post not including my server "niketw"

The affected servers are:
bombadil boybutter burn diaryoapg emn headhunter muhammadiya poto sugardoodle tommy_the_cat

Posting on any forum here is reasonable...
... posting identical messages in three different forums is a bit pointless, even if you are "very angry".

--rlparker
--DreamHost Tech Support

In reply to:

---

--rlparker
--DreamHost Tech Support

---

Congratulations!

For the OP, what did the DH support say?

Sorry about that

I have deleted the other two posts after your reply.

but I really don't know what's happened about my sites downtime.



I find out your forum support member to choose their language in the Edit Profile.

I like it ^^




Edited by niketw on 05/21/08 11:01 PM (server time).

In reply to:

---

Sorry about that ... I have deleted the other two posts after your reply... but I really don't know what's happened about my sites downtime.

---

Thanks for doing that! I understand it's bad when your sites are down, but I really don't know what's happening with your PS server either (I'm not at work right now ).

There *are* folks working tonight though, so make sure you have a support request submitted and hopefully someone can look into it, and give you a response, as soon as they can.

--rlparker
--DreamHost Tech Support

thank you so much

you are a good employee.

your boss should pay you more money for your hard work after work.


http://freedomain.namehttp://TopWebHosting.infohttp://nike.tw

please refer to the figure
http://img247.imageshack.us/img247/8877/13567770oh1.png


my site down agein

> <

http://freedomain.name http://TopWebHosting.info http://nike.twEdited by niketw on 05/22/08 06:18 AM (server time).

I think it's worth mentioning that Dreamhost PS only insulates you against (most) of the ills of bad neighbors on your server. That is, you get guaranteed memory and CPU time. It's not like it's a high availability server or anything with no single-point-of-failure. (and you are subject to bad neighbor problems on your MySQL server unless you get MySQLPS as well).

OTOH, just like everyone else, you have a reasonable expectation to have your site available almost all the time and that support will fix any infrastructure issues expediently. In this, though, we PS customers submit our tickets and pray to the hosting gods like everyone else.

Use the 3DOM50 promo code for 3 extra lifetime domains and $50 off
More Dreamhost coupons here!

please refer to the newer figure
http://img185.imageshack.us/img185/9013/66499533fb7.jpg

I think my site down again.

and I don't know why the cpu usage will fly high suddenly.

http://freedomain.name http://TopWebHosting.info http://nike.tw

Isn't it true that when your server is using more than your guaranteed memory allotment, your processes are subject to being killed by the process killer to free memory (or just fail in memory allocation - I haven't researched this adequately).

Is this a factor?

Use the 3DOM50 promo code for 3 extra lifetime domains and $50 off
More Dreamhost coupons here!

Dear Lensman,
this is newer status of cpu and mem,

http://img356.imageshack.us/img356/536/96329247iv9.png

I don't know what reasons cause the server down.

I just know the server does not work.Although, I try to upgrade the guaranteed memory and Cpu time and reboot server.

I am not a programmer of linux so I don't know how to find out the anomalism. All I can do is to report these situations by using my poor English.

^^

by the way, thank you for your kindly reply and analysis.



http://freedomain.name http://TopWebHosting.info http://nike.tw

It's pretty apparent that your going well beyond your CPU/Memory settings. The problem is with your site, not Dreamhost, you've got a process or application that is hammering your site resources. You need to look at what is sucking up the resources. If you are in fact getting that much traffic (I doubt it) to use this amount of resources you need to go with a dedicated server/servers.

"The surest way to corrupt a youth is to instruct him to hold in higher esteem those who think alike than those who think differently."
-- Friedrich Nietzsche

The server down again
please refer to the following figures
(1)
http://img378.imageshack.us/img378/4923/99548143tw9.jpg
(2)
http://img60.imageshack.us/img60/1954/48546237ir6.png
(3)
http://img249.imageshack.us/img249/7182/69774916no4.jpg

and the Reboot Server is did't work.

Is it really a process or application that is hammering my site resources?

Could you tell me which process or application does that?

I like dreamhost, but now I have a big trouble with the private server



http://freedomain.name http://TopWebHosting.info http://nike.twEdited by niketw on 05/24/08 01:43 AM (server time).

In reply to:

---

Could you tell me which process or application does that?

---

We can't help. We are just customers like you. Send a ticket to DH support and ask them to check your server ASAP. This is the second time already.

No, it is not the second times but the third times already.

and every thing was ok before upgrade to private server.


http://freedomain.name

http://TopWebHosting.info

http://nike.twEdited by niketw on 05/24/08 04:46 AM (server time).

In reply to:

---

and every thing was ok before upgrade to private server.

---

Well, it depends on your definition of ok.

It does look like you have a pretty demanding site, memory-wise. The question is, were you getting all these resources before you switched, or would Dreamhost "catch" that your site was using "too many" resources and was slowing the server down. It looks like more than just spike traffic - you have long periods of time where your site continuously uses >10% of the memory of the machine. This is not "good" for a shared server account.

Depending on your traffic and how your site is implemented, this may or may not be "normal". What does your site do?

Use the 3DOM50 promo code for 3 extra lifetime domains and $50 off
More Dreamhost coupons here!

Your sites should be up by now.

Dear Lensman,

Thank you so much! It is in normal operation now.

http://img382.imageshack.us/img382/2944/43346354bq7.jpg

Before receiving your infomation about useing >10% of the memory of
the machine, I have applied to enable DreamHost PS for more 1 month (maybe).
I don't know the real timeline.


and now, I just want to know what's happened.
because when the server down, it is of no use to reboot server or to readjust the levels of CPU / Memory.

Thank you for your hard to solve and answer my problem again.


http://freedomain.name http://TopWebHosting.info http://nike.tw

I'm just another customer here. I haven't done anything, but thank you for the kind words!

It does look to me like your site is regularly using more than its guaranteed memory allotment. If you think this is normal, you'll have to up your memory in your PS control panel.

Other folks here might be able to provide more helpful information about minimizing your memory requirements if you tell them what kinds of scripts you're running, btw.

Good luck and I'm happy your sites are up now!

Use the 3DOM50 promo code for 3 extra lifetime domains and $50 off
More Dreamhost coupons here!

Holy cow.. what kinda of applications are you running that you can pull the need for 450-900M of ram.

'most be one heavy site..

See here what else you get!

Dear lensman

http://img99.imageshack.us/img99/4376/97374717yi5.png

http://img387.imageshack.us/img387/570/20210265xx0.png


In this post
http://discussion.dreamhost.com/showthreaded.pl?Cat=0&Board=forum_troubleshooting&Number=105761&Search=true&Forum=All_Forums&Words=dhapache&Match=Entire Phrase&Searchpage=0&Limit=100&Old=allposts&Main=105394

someone said"Dreamhost has this algorithm that allocate idle memory for dhapache processes. "


the dhapache processes spend me too many memories and too much money.

Do you know how to fix the problem?


And,please refer to the following figure
http://img79.imageshack.us/img79/5783/56123175fx5.png

the user "root" use the command "sh."

what is the command "sh" ?
and
who is the user "root" ?



thank you so much!



http://freedomain.name http://TopWebHosting.info http://nike.twEdited by niketw on 05/25/08 07:55 AM (server time).

In reply to:

---

someone said"Dreamhost has this algorithm that allocate idle memory for dhapache processes. "

---

Yeah, that was the guy who was complaining about the way that Linux VServer and Apache worked and were configured. I don't think that it's literally true that Apache will fill up available memory with waiting handler threads, but rather that the Apache thread pool will grow to support the combination of the traffic of your site (the number of simultaneous threads it needs to handle the number of simultaneous http requests that it needs to handle modulated by the amount of memory available to it). It's not like Apache will just go ahead and create a zillion threads for no reason.

Speaking of zillion, I've asked you a zillion times what kind of web application software you're using. Your peers here can't effectively help you without that information. I feel like I'm wasting my time answering questions about who the user "root" is and what "sh" are because they're not relevant to your problem. Root is the administrative user of many unix systems (look it up "root linux" - or this simple definition) and sh is a shell (look it up "sh shell" - or read this wikiencyclopedic descriptino of the Bourne shell).

What has support said about your problems? They're really your first point of contact and I always get suspicious when folks don't tell me straight out what other analysts have posited about their problem.

Use the 3DOM50 promo code for 3 extra lifetime domains and $50 off
More Dreamhost coupons here!

OK, now that I've managed to see your site while it's up, I see that you're running the Crossday Discuz! Board. It's going to be very challenging to get help from english speakers for this because it's not obvious to me that there's any english documentation for the software anywhere nor any discussion boards to see other users' experience reports.

I do see from the wikipedia article that it's uses PostgreSQL for its database. Is that true or did you manage to get it to work under MySQL?

Use the 3DOM50 promo code for 3 extra lifetime domains and $50 off
More Dreamhost coupons here!

Dear Lensman,

Why do I ask you about "who the user root is" and "what the command sh is" ?

Because I found out that sometimes it will spent many cpu resource when the administrative user root using the command sh.
check these figures

you can see the used cpu resource from figures 1 , 2, 3, and 4.
(figure 1) before I reboot the server
http://img138.imageshack.us/img138/4797/62914232hy9.png
(figure 2) when I reboot the server
http://img338.imageshack.us/img338/4508/14441331ez0.png
(figure 3) after I reboot the server, the used cpu usage decrease at once.
http://img138.imageshack.us/img138/2629/17010317gk2.png
(figure 4)
http://img138.imageshack.us/img138/1236/99699604az9.png


AND the another answers or questions are

(1) yes , my sites are use the Discuz which is a Chinese forum software.

(2) I use the discuz with mysql.

(3) from may 21 till now, about the site down, I only get the following infomation from DH support team.
========================================================================
DreamHost Customer Support Team
If you want your server to be up, you'll need to reduce the amount of
memory you're using, OR, add more.
========================================================================

but now my problem is that when the server down, whether I reboot server or readjust the amount of
memory , the server still down, it can't be re-started again. it didn't work.

(4)
my questions are in the figure
http://img380.imageshack.us/img380/9396/58213636jz3.png


Lensman, very thank you for giving me so much more advices and solutions.





http://freedomain.name http://TopWebHosting.info http://nike.tw

In reply to:

---

Why do I ask you about "who the user root is" and "what the command sh is" ?

Because I found out that sometimes it will spent many cpu resource when the administrative user root using the command sh.
check these figures

---

I don't think the root "sh" process is relevant to your problem. I feel resentful explaining simple unix/linux concepts to you because I feel as though you should take the time to study this on your own rather than just keep asking questions that people keep telling you aren't relevant to your problem.

In reply to:

---

you can see the used cpu resource from figures 1 , 2, 3, and 4.
(figure 1) before I reboot the server
http://img138.imageshack.us/img138/4797/62914232hy9.png
(figure 2) when I reboot the server
http://img338.imageshack.us/img338/4508/14441331ez0.png
(figure 3) after I reboot the server, the used cpu usage decrease at once.
http://img138.imageshack.us/img138/2629/17010317gk2.png
(figure 4)
http://img138.imageshack.us/img138/1236/99699604az9.png

---

It's not relevant to your problem. It's a lower priority process running as part of some other basic part of the server. Who knows what it is? For all we know, it could be the equivalent of the odd "idle" process that you see under windows.

In reply to:

---

(3) from may 21 till now, about the site down, I only get the following infomation from DH support team.
========================================================================
DreamHost Customer Support Team
If you want your server to be up, you'll need to reduce the amount of
memory you're using, OR, add more.
========================================================================

---

It's perfectly understandable that it's all they responded if it's true, and from your server memory and cpu logs, it's true.

In reply to:

---

but now my problem is that when the server down, whether I reboot server or readjust the amount of
memory , the server still down, it can't be re-started again. it didn't work.

---

So you've been slowly adjusting the amount of memory up and your server still goes down? Have you considered installing some kind of limiter on your forum to prevent too many people from using it at the same time? This will, at least, allow you to see where the problem lies.

In reply to:

---

(4)
my questions are in the figure
http://img380.imageshack.us/img380/9396/58213636jz3.png

---

Those problems aren't caused by the root sh process.

Use the 3DOM50 promo code for 3 extra lifetime domains and $50 off
More Dreamhost coupons here!

perfect

my site down again

Now I decide to adjust the CPU / Memory to the Guaranteed 2300 MHz of CPU time and 2300 MB for $230.00/month, and to reboot my server to test whether my server will reactive or not.

(Figure1) my server have downed; before reboot server
http://img521.imageshack.us/img521/6648/64278165nz5.png

(Figure2) my server have downed; when reboot server
http://img257.imageshack.us/img257/7607/20809298jm5.png

(Figure3-4) my server have downed; after reboot server
http://img505.imageshack.us/img505/1340/77860691fj7.png
http://img101.imageshack.us/img101/7915/79859814md4.png



Now, although I have rebooted the server, it is still down.

Perfect ^O^

the fourth times

and I don't get the further help from the dreamhost support term.

the figure shows my all Open Tickets
http://img254.imageshack.us/img254/9831/32905494ku1.png



http://freedomain.name
http://TopWebHosting.info

http://nike.twEdited by niketw on 05/26/08 06:50 AM (server time).

What's the cause of the massive CPU load from 0600 to 0900 on 5/24?

How long were you running at 2300MB when this happened? I've always suspected that DH would take a nonzero amount of time to respond to a request for half a dedicated server. I mean, if there are several PS users on a physical server and they all requested extra memory at the same time, how could DH be instantly responsive to all of them? Ask support whether you've really been allocated 2300MB of memory. Also remember that you need to keep your PS at that constant level while you're running all these "experiments".

Anyway, what was the traffic like during the period right before the server went down and how does it compare to the traffic at the peak periods betwen 0144 and 0600 on your memory graph?

Are you really going to pay for that amount of dedicated CPU and memory or are you just "playing around" with it to debug your problem? Bouncing your dedicated slice size around is bound to be an administrative foo for DH as it may cause them to have to move you to a server with the available PS resources to serve your account - then when you switch back you'll they may have to scramble to utilize the resources they've allocated to you.

Use the 3DOM50 promo code for 3 extra lifetime domains and $50 off
More Dreamhost coupons here!

(1) What's the cause of the massive CPU load from 0600 to 0900 on 5/24?
(5/25 not 24)

I think it is due to the user root, but you tell me these problems aren't caused
by the root sh process. So, I don't know what is the reason.

but you can check the timeline and the continuance time.
http://img377.imageshack.us/img377/6128/58637229bc5.png

(2) How long were you running at 2300MB when this happened?
33 mins 24 secs

(3)Ask support whether you've really been allocated 2300MB of memory.

If you check the figure, you will find out that the totally memaries are 2355200K
when I reboot server.
http://img257.imageshack.us/img257/7607/20809298jm5.png


(4) Are you really going to pay for that amount of dedicated CPU and memory or
are you just "playing around" with it to debug your problem?

Because the DreamHost Customer Support Team said
==================================================================
If you want your server to be up, you'll need to reduce the amount of
memory you're using, OR, add more.
==================================================================

I don't want to "play around" with it; I want to prove that is not alway true,
because I can't let my server to be up on the maximum CPU and memory resources.

(5) what was the traffic like during the period right before the server went down.

I don't know, but it must be the occupation of the dhapache processes.
sometimes the dhapache processes will spend more than 60 percentage of mem usage.


(6) Now, the fifth times down
http://img356.imageshack.us/img356/4710/51790360xk3.png



http://freedomain.name
http://TopWebHosting.info

http://nike.twEdited by niketw on 05/26/08 12:50 PM (server time).

Well, from the graphs I think it's obvious that your site is using more than 537 MB of memory. From the previous graphs it sucks down more than 1GB of memory. I can't say whether it's any particular part of the site that's doing this or whether it's the sheer volume of traffic, but it's pretty clear that in order to debug this, you either need to:
1. Find someone who understands the performance characteristics of the Discuz! board. Have you posted about your issues on their support forum?
2. Hire a knowledgeable webmaster to help you. This is pretty heavy-duty performance analysis that you're looking at and it's something that someone without any knowledge of web application development is going to find impossible to debug. The only alternative is to "throw hardware" at the issue or to limit traffic on your site at times of peak load. There's also the possibility that you have a memory leak somewhere, but I thought that with cgi-bin implementation that shouldn't matter because the actual dynamic handlers are restarted every time.
3. Switch to a web application that more people are familiar with.

I normally try to be very encouraging, but I'm not encouraged by the fact that you seem to be in psychological denial about the possibility that the combination of your site's traffic and the Discuz! board is simply exceeding the capacity of your server. I also think that setting Dreamhost PS to 2GB for 30 minutes isn't a definitive test of whether that's enough memory. I'd think you'd have to let it run at that level for a week or more - along with a support ticket to make sure that everything is kosher with your PS utilizing 50% (potentially) of the resources of your physical server.

Use the 3DOM50 promo code for 3 extra lifetime domains and $50 off
More Dreamhost coupons here!

Things to try: disable all cron entries, turn off stats for all domains, try turning off your websites one by one to see which is causing the most load, also try mod_php 4 if your software works with it. do you have any mod_rewrite rules that could be messing up?

More things to try: look at your access logs to see who is accessing your website. Is a search engine or overzealous user spamming your website with requests or comments? Does the problem happen at the same time everyday?

Thank you Lesman and michael

I appreciate your help.

I will try to find out the bug step by step.





============================================================================================
Dreamhost has this algorithm that allocate idle memory for dhapache processes.
============================================================================================

Do you think the algorithm is really good for customers of the dreamhost ps.

Could we disable the algorithm to get the less performance but save so much money?

the dhapache processes will spend more than 40 to 70 percent of total memories, that is mean we need to pay
the extra 40 to 70 percent of money for getting the performance.

http://freedomain.name http://TopWebHosting.info http://nike.twEdited by niketw on 05/27/08 09:45 AM (server time).

Dear Sir,

The dreamhost support team said," It's been up for about an hour now."

but I really don't know what time the server,niketw, is up.
please refer to the figure 1 and figure 2

(figure 1) http://img90.imageshack.us/img90/9308/79878103hs1.jpg
(figure 2) http://img90.imageshack.us/img90/2660/82608713uf9.jpg


When I set the guaranteed 408 MHz of CPU time and 408 MB for $40.80/month,(Burstable to 2300 MHz / 816 MB),
why does my server can't allow the memory usage spiked to over 500MB?





The dreamhost support team said," When your PS has ran out of memory, it takes a pretty long time to reboot
your machine (if at all)."


How long ? please explain clearly



ps. My server have downed for 15 hours.

http://freedomain.name http://TopWebHosting.info http://nike.twEdited by niketw on 06/02/08 02:17 AM (server time).

17 hours

http://img150.imageshack.us/img150/3669/18900720on1.png

http://freedomain.name http://TopWebHosting.info http://nike.tw

19 hours

http://img392.imageshack.us/img392/7732/27377418zi8.png

http://freedomain.name http://TopWebHosting.info http://nike.tw

In reply to:

---

When I set the guaranteed 408 MHz of CPU time and 408 MB for $40.80/month,(Burstable to 2300 MHz / 816 MB),
why does my server can't allow the memory usage spiked to over 500MB?

---

My understanding of PS is that you're allowed to use more than your guaranteed memory if that memory is avaialble. If it's not available, it won't be allocated to you. I dunno exactly what happens when your server makes memory requests that can't be fulfilled or if the server needs to "take back" memory.

It's also the case that because of the way CPU allocation works, exceeding your CPU allocation borrows from the general CPU "budget" and creates a "deficit". VServer may choose to run other processes in preference to yours as long as you're over your "budget".

I don't recall the same budgeting applying to memory, but I haven't looked at the most recent implementations of VServer.

In reply to:

---

The dreamhost support team said," When your PS has ran out of memory, it takes a pretty long time to reboot
your machine (if at all)."

---

Did they say why? You might ask. I'd be interested in the answer.

In reply to:

---

ow long ? please explain clearly

---

Who are you asking? This is not Dreamhost support. We're all just fellow customers.

Use the 3DOM50 promo code for 3 extra lifetime domains and $50 off
More Dreamhost coupons here!

23 hours
http://img183.imageshack.us/img183/4792/84761055tz9.png

http://freedomain.name http://TopWebHosting.info http://nike.tw

In reply to:

Dear Lensman,

Could you tell me that it is relevant to my web application if my server's apache ( web ) service no running?

My server's apache service is so unstable, because my server have downed sixth times in 2 weeks.


===================================
The support team said, "I'm very sorry for the confusion with the previous support technician's response. I actually found that your server's apache ( web ) service was no running and needed to be manually restarted. "
======================================

Thank you

http://freedomain.name http://TopWebHosting.info http://nike.tw

You need to fix your website. And here is a copy of the support response you just received:

Hello,

> Thank you so much!
>
> please answer me the following questions
>
> (1) How long and why ?
> =========================================================================
> The previous dreamhost support team said," When your PS has ran out of
> memory, it takes a pretty long time to reboot
> your machine (if at all)."
> =========================================================================

This one I'm not sure of. Typically it shouldn't take any longer than 15 minutes to reboot your private server, regardless of how much memory it is consuming.

> (2)
> Could you tell me that it is relevant to my web application if my server's
> apache ( web ) service no running?
> If not, Could you help me move my server to another apache server as soon as
> possible?

The apache service is what runs your website. It's just called "apache" because it's running the most popular web site service software out there ( http://www.apache.org and http://httpd.apache.org ). So, any references to "apache" are just references to your website hosting software.

> My server's apache service is so unstable, because my server have downed
> sixth times in 2 weeks.
> and I can not use the "reboot server" to let it up by my self.

The Reboot server tab ( https://panel.dreamhost.com/index.cgi?tree=vserver.reboot& ) should work, in fact it looks like you've scheduled a lot of reboots. However, it looks like once your server gets back online, it immediately maxes out the memory again, so you'll either need to track down what's leaching all of your server's memory or increase your memory allocation.

If you have any other questions please feel free to ask me.

====================================================================
The Reboot server tab ( https://panel.dreamhost.com/index.cgi?tree=vserver.reboot& ) should work, in fact it looks like you've scheduled a lot of reboots. However, it looks like once your server gets back online, it immediately maxes out the memory again, so you'll either need to track down what's leaching all of your server's memory or increase your memory allocation.
====================================================================

This is EXACTLY the issue, numerous posts in the forums and responses from Support all point you to this. Bottom line is you've got something that is sucking up your resources. Until you find it and fix it you're like a dog chasing it's tail, the ball is in your court

"The surest way to corrupt a youth is to instruct him to hold in higher esteem those who think alike than those who think differently."
-- Friedrich Nietzsche

(1)
please refer to the context posted on 05/26/08 08:56 AM and 05/26/08 12:47 PM
I can't let my server up on the maximum CPU and memory resources by clicking the "Reboot Server" button.

Could you tell me why?



(2)
Why do I have scheduled a lot of reboots?
Because my server's apache ( web ) service was no running and
needed your help to manually restart the service, I try to reboot my server by myself, but it is totally not work.
I can lonin to my FTP, receive my email, and use putty to check the cpu/mem usage in real time.

(3)
my server's apache ( web ) service is no running again, please help me to manually restart the service.


(4)
Could you help me move my server to another computer as soon as possible?


http://freedomain.name http://TopWebHosting.info http://nike.twEdited by niketw on 06/03/08 02:01 AM (server time).

the seventh down

http://img444.imageshack.us/img444/1279/91334621xz7.png


Now the apache service is running.

http://freedomain.name http://TopWebHosting.info http://nike.tw

In reply to:

---

(4)
Could you help me move my server to another computer as soon as possible?

---

There is nothing wrong with the server you are currently on, and you refuse to listen anything anyone says, so what I can do is help you move to a new host. Find a new hosting provider and move your websites there. Once you are done moving, let me know and I will refund all of your account charges since 2007-11-04 which covers your current hosting plan and all PS charges. You have 30 days to make this move, at the end of which your account with us will be closed (July 3rd, 2008.) Good Luck with your new provider.

Dear Michael,


I am your client since September 2005, not new clent who is trouble maker.

My English is not good.
But, Do I have any opportunities to stay at Dreamhost?

I know your web hosting contract may be terminated by either party, without cause,
by giving the other party 30 days written notice.

All I said are what I wonders.

I just ask questions without abusing Dreamhost and I said "I like dreamhost".



Now, I just want to know
=========================================================================
The previous dreamhost support team said," When your PS has ran out of
memory, it takes a pretty long time to reboot
your machine (if at all)."
=========================================================================

When my server's apache ( web ) service was no running, I have tried to reboot
my server on the on the maximum CPU and memory resources by clicking the "Reboot Server" button,
but my server is really not working.


I just want to reboot my server by myself.

and I don't know why you want me get out of dreamhost.


Do I have any opportunities to stay at Dreamhost?




Best Regard,







http://freedomain.name http://TopWebHosting.info http://nike.twEdited by niketw on 06/03/08 12:07 PM (server time).

the negotiation is broken.



http://freedomain.name http://TopWebHosting.info http://nike.tw

And so, what happen now ?

July 3rd is his last day. In the meantime we have installed a script to kill off his runaway memory process hopefully before they crash the apache. It has helped somewhat, but doesn't fix the root of the problem: bad coding coupled with him ignoring our advice. Doesn't seem like he is going to do anything on his end though, so the 30 day notice is in effect, hopefully it doesn't get to that day and he says "oh i didn't know" =P

A bit weird that he didn't try to understand ?!

Hey, chinese guy, where are you now ?!