Beta-testing email logins using address!

Here's where you can talk about the little beta-test we're doing of a new mail authentication backend that lets you use the address of a mailbox instead of its username. Which is especially nice for those crazy m4854574 ones!

See my recent post to the http://dreamhoststatus.com/ blog for a wee bit more info!

Post good/bad experiences here! I'll keep an eye on this here forum!


nate

Works for me. Does this mean we'll be able to point to 'mail.dreamhost.com' and 'webmail.dreamhost.com' in order to get our mail and login via this method? The reason I ask is that this would help fix the SSL certificate issue in both the browser and in Mail.app on OS X.

No, the cert stuff is unrelated! Except, yeah, you can go to webmail.dreamhost.com (that's always worked).


nate.

Doesn't work for me. Neither IMAP nor SMTP accept my username and password.

FWIW, I switched back and forth between the name and mbox #. It always worked when I switched back. I also verified that webmail is working.

SMTP is working for me.
If you're using Apple's mail it will prompt you for your password after the change (even if you have it saved).

Btw, thanks for the feature :-)

wootindustries.com

Doesn't work for me - neither POP nor SMTP.

Send me a private message with the settings you're using!


nate

Just did a quick check on one IMAP account with an Mxxxxxxx address and that seemed to work okay (using TBird on XP). Good show Nate.

I was just going to bed and the cocoa has gone cold now. Ah well it is a sacrifice in the name of progress.


--
Norm
Opinions are my own views and are not the views of DreamHost.
Any advice offered by me should be acted upon only at your own risk.

it's working in outlook 2003 with pop3. Thanks for the feature. I've been missing this.

I wanna be a tester.......m6165224

In reply to:

---

I wanna be a tester.......m6165224

---

Just switch m6165224 to you@yourdomain.com and you've tested the feature. It's active for everyone.

wootindustries.com

Works for me with IMAP and POP

Work for me SMTP, POP and IMAP.

I used the day all and no had problem some

Works for me!

oh! This is so awesome! It's working for me for both pop and imap! I'm hosted on Murdoc by the way.

Hurray for dreamhost! hip hip hurray! It's great to see this finally implimented! Great job guys!



--Matttail
art.googlies.net - personal website

It works with Mozilla Thunderbird and Round Cube Webmail (IMAP)

Yeah, just to be clear, it doesn't matter a lick what client you're using...

And it only works with the addresses that are tied to "real" mailboxes directly...it doesn't work with aliases or forwards!

If anybody has problems, you can private message me (the Send Private link at the top of all discussion forum pages) and let me know what settings aren't working for you.

Thanks a ton to everybody!

nate

Worked great for me. Both IMAP & POP in Outlook 2003 on Windoze XP. Took a second to realize I needed the entire email addy, not just username. EXCELLENT!!! THANK YOU!!!

Worked just fine - Linux using Kmail and in Google.

Oops - now it's not working any more.

I have just tried it, it worked fine through mailreader.com.

But outlook express died and now it doesn't even recognize my m***... I'll give him some rest, he received 3 emails today and might be exhausted ;)

Excellent feature! Bravo!

____
n00b :-P

Works for me in Outlook 2000. Thanks!

Hey, does this mean RoundCube Webmail users will work out of the box?

Yay! It does! No more configuring each individual user!

Oh, thank you so much for this! Smtp and imap work for me in Thunderbird on WinXP.

~Chell

I haven't had a problem with it. This is something my users have wanted for quite some time. They'll be thrilled to try it.

Thanks a bunch!

I just tested it and it works for me. Thank you very much.
Silk

Works sweet..!!

Both in Thunderbird (winXP) and on my roundcube..!!

Really cool feature..!! :-D

Works fine here.
(m5756215)

~~~~
Lead Web Dev,

It works perfectly for me in thunderbird with imap.
Thanks a lot. you rock!

Works fine for me in OSX using Mail.

Cheers.

Works prefectly on a Mac with mail.app under both SSL and otherwise.

Thanks a bunch! This is the best upgrade yet! :)

Works for me, POP and SMTP using SSL.

What a great surprise !!!
It works just fine with all my mxxxxx accounts.

Thanks a lot :)

It works fine with Mozilla Thunderbird 1.5.0.2

Nice improvement!!!

Works in Outlook 2003 with POP / SMTP with SSL

Mine is working now. EBCAK I didn't know we had to input the user@domain.tld instead of just the username.

I had some issue with other INBOX mailboxes in OSX Mail.app, but it turns out it had to do with which mailbox I used for Junk. Nevermind. Works swell for me.

-ScottEdited by sdayman on 05/30/06 05:44 PM (server time).

Working for me on my blackberry :). (IMAP)

It stopped working with SSL today. Works ok with the regular 110 port, just not with ssl.

Mail seems to be a bit wonky this morning. I'm getting a lot of connection and authentication errors both on POP/SMTP and using webmail. Is this part of the beta test?

Yeah, it's been a crummy morning, but has nothing to do with the new mail auth stuff...we're throwing up the announcement on the status blog right now!


nate

Seems to work fine, though there is some hanging at times. I am suspecting the hanging and interruptions may be do to the nastiness occurring elsewhere?

In reply to:

---

we're throwing up the announcement on the status blog right now!

---

Please nate, next time DH is planning something that could knockout email for many users, would you please tell the appropriate person that a blog update needs to happen before that happens? I could have at least warned my clients that there would be some downtime.

There's still nothing about it up on the blog.

Was working for a little while, but now I'm getting prompted to re-enter my password (Mail.app, OSX 10.4) after the server rejects it.

No message on the blog yet.

>Please nate, next time DH is planning something that could knockout email for many users,

I'm pretty sure this wasn't planned. Genearally DNS errors arn't...

--Matttail
art.googlies.net - personal website

>I'm pretty sure this wasn't planned. Genearally DNS errors arn't...

There was a note in another thread that the email system would change today. I don't know if it caused the DNS issue or not, they didn't say.

I just tried it and it works great! Thanks guys!

Now my email can't get 1 email account with the new setup, it only works with the m-name. My other accounts work fine.

I was just going to ask what was up with email authentication when I found this message. When I got my new account a couple days back, I ignored the advice to use m(whatever) as the username, and just used user@myhost.com(since that's what I was already doing at my previous server.) and using mail.myhost.com as the mail server

So anyway, my experience has been mostly good with this login method. Occasionally, I will get an authentication error though that will say that my password wasn't accepted. I found that by going to the webmail page and logging in that way, seems to suddenly make the password take through the email client too. Don't know if this is a coincidence or not, but thought I would post it either way.

Yeah, when I was writing this stuff I would be passively tailing log files and occasionally see people just blindly logging in with address@domain and thought to myself, "Oh, well that's one less message Tech Support's going to have to answer."

And webmail logins won't affect it at all...it'll either work or it won't.

The crap this morning didn't have anything to do with the new mail auth stuff...just an unpleasant coincedence.

One other big upside to the new authentication backend is that configuring things is way, way faster, so changes made to the panel really should be live in a few minutes.

A big thanks to everybody for posting here!


nate

Good work DH folks, email address logins appear to be working fine here using Pocomail 3.3.

Hi!

Nopes, it does not work for me on Mozilla Thunderbird.

Its quite strange, when i use:

username@domain as login name,

Thunderbird gives no errors...and the status bar below connects to mail server, authenticates BUT does not download the mail...even though there are mails in the server! And the status bar does not show the usual "There are no new messages on the server" when i have deleted mails using webmail!!
Staus bar indicates connection, authentication...nothing beyond that.

Something funny is happenning...


for the usual m******* as a username, all works well...connection, authentication and msg receive, and i see the usual "There are no new messages on the server" when there is no mail on the server.

I wonder what is the problem???

Assistance and feedback will be appreciated!

Stay well.

Have you tried sending a 'new' message to your email account from somewhere else? Thunderbird may have viewed the messages already in your account and marked them as read.
If Thunderbird does not download your 'new' message then it may be time to enquire further.


--
Norm
Opinions are my own views and are not the views of DreamHost.
Any advice offered by me should be acted upon only at your own risk.

I am having the same problem. Since June 4th, Mail.app (Mac OS X client) won't pick up mail or synchronize mailboxes. This is also true when I try to login with my m****** account. I had just copied a bunch of mailboxes to my account, then tried copying a bunch more. The second batch didn't synchronize. The first batch did.

I end up having to use webmail, which is very frustrating. I already have three other web-only email accounts elsewhere that I have to check every day.

If you want, you can either send in a TS request, or just send me a private message here on the discussion board with the exact settings you're using...

Odds are either Mail.app is just slightly misconfigured, or you're mixing POP and IMAP access...remember, when a message is marked as read by IMAP, the POP server isn't going to download it to another client later!


nate

what happens for people who avoided the original M###### usernames by creating FTP accounts so we were able to use regular-style usernames.

Is there a way to change this over relatively easy?

Eeeeeeverything works the same! If a shell/FTP user has an email address assigned to it, you can log in using the address.

It's just mostly way more AWESOME for people using m29385723984723 accounts, because that crap is hard to remember!


nate

thanks! that's utterly awesome!!!! :) So is there even a real reason to use FTP users anymore? Is there an easy way to change my "ftp" users back to normal email accounts (so there's no ftp access for those accounts until I create them)?

thanks! :P

hmmmm, mail.app is also rejecting my password when I use the email address as the user name...... ? any fix?

Well, since I don't know what settings you're using, I can't give you a definitive answer!

Private message me your settings!


nate

I opened a support ticket about it; the settings I got back are the ones I was using, but which did not work.

If you are leaving who is going to look after this new fangled email doo dah?


--
Norm
Opinions are my own views and not the views of DreamHost.
Any advice offered by me should be acted upon at your own risk.

The rest of the super-smart Dreamhostites! Don't worry!

And we're still in contact in case anything goes weird!


nate

The incoming mail server username on http(s)://mailboxes.<domain> should be changed when this feature moves to production use.

I've had no problems using this feature so far and I find it to be far more intuitive than the m######### usernames.

Right now that part of the webpage reads the old m######### username.

This feature moved to production use some months ago, see the newsletter arcives for an exact date. The mailboxes.domain.com has used a similiar system for quite some time - the same was webmail. The only place you had to use this m12345768 jazz was when setting up your E-mail client. But that's all in the past now.

If you're having issues logging into mailboxes.domain.com you should contact support.



--Matttail
art.googlies.net - personal website

"The mailboxes.domain.com has used a similiar system for quite some time - the same was webmail. The only place you had to use this m12345768 jazz was when setting up your E-mail client. But that's all in the past now. "

When I visit https://mailboxes.any-domain-hosted-on-DH and login to any valid mailbox, the instruction I see there for email client configuration reads "Incoming mail server username: m#######". So apparently users are still being told to use the m-based numbered names here. I understand that the user@domain-based names are far more easily remembered, up and running, and have been for some time. These instructions should be updated to tell users to use the user@domain names instead.

I've filed a support request to correct this oversight.