Connecting via FTP

Connecting via FTP

Posted by: Amigwyn
Posted on: 2007-05-12 23:15:00

I had a support ticket opened because I was having intermittent issues with my site. The solution was to transfer my site to another server and now I'm very happy with the up-time.

I did have a [probably stupid] question, though. In the auto response I got regarding the move I read this:

Re: Connecting via FTP

Posted by: seiler
Posted on: 2007-05-12 23:19:00

That's how they usually tell you to access it before things propagate--but I never heard it get called the wrong way before.

The advantage to using your own domain is that server changes won't affect how you log in.

Re: Connecting via FTP

Posted by: Amigwyn
Posted on: 2007-05-13 06:01:00

Thanks for the reply.

I looked in the Wiki and it even says to connect using the server name. However it doesn't tell me how to connect using my domain. Every other company I used ftp.mydomain.com but it doesn't seem to work for me with DH. I'll just do it the way I know how and when/if it ever stops working I'll open a ticket, lol. At least they e-mailed me and told me what server I was on. ;)

Re: Connecting via FTP

Posted by: Raz2133
Posted on: 2007-05-13 06:19:00

In reply to:

Every other company I used ftp.mydomain.com but it doesn't seem to work for me with DH.


You *should* be able to use ftp.domain.com, because an ftp A-Record is automatically added to the DNS records for any fully hosted domain. You should also be able to use just domain.com, as this will resolve to the same IP address as ftp.domain.com

Mark

Tags: dreamhostmailsupport ticketdreamhostauto responsemailstupid questionsupport ticketmisunderstandingauto responsestupid questionmisunderstanding