cant add a new user

cant add a new user

Posted by: li0id
Posted on: 2007-01-21 06:24:00

when i try to add a new user under cpanel, users, i type in the user name and pass and even add a full name, then i click add user and it says on the button please wait, but it dosnt add the user it just stays at the add new user page. Anyone have an idea why this happens?

thanks in advance everyone

Re: cant add a new user

Posted by: nathan823
Posted on: 2007-01-21 07:19:00

I has the same problem recently.

it shows "error on page" at the bottom right corner of the explorer after i click on add user button.

Did DH make any changes with the script file?

Re: cant add a new user

Posted by: li0id
Posted on: 2007-01-21 07:21:00

i dont know im new to this its my second day with this account. have u found anyhtign out about it since you tried?

Re: cant add a new user

Posted by: nathan823
Posted on: 2007-01-21 08:41:00

I did not have any problem with "manage users" before.

I thought everything gonna be alright tomorrow :P

but unfortunately the problem was still there.

I did not see anybody complain about this problem. Maybe only two of us....

Btw, which server are you in?

Re: cant add a new user

Posted by: matttail
Posted on: 2007-01-21 09:28:00

I would suggest contacting support about this problem. It's possible that your account wasn't set up correctly for some reason and it's thinking that you're not allowed to add any more new users.



--Matttail
art.googlies.net - personal website

Re: cant add a new user

Posted by: Raz2133
Posted on: 2007-01-21 15:09:00

In reply to:

Maybe only two of us....


I am not having any problem adding users here. In-fact, I just added a new user a few minutes ago and it went smoothly. After adding the user I saw the following message.

"Successfully added user someusername!
It will take a few minutes for this user to appear."

I am on the 'Bixel' server and I am using FireFox 2.0.0.1 under WinXP Pro.

Mark

Re: cant add a new user

Posted by: nathan823
Posted on: 2007-01-21 17:38:00

just tried again.. still have the problem

i'm in sunkist machine. i'm using IE 7 in WinXP Home edition.

Hope DH knows the problem

Re: cant add a new user

Posted by: li0id
Posted on: 2007-01-21 18:02:00

i dont know what server im in how do i figure that out? and im running inadequate explore 6 on a winblows xp machine

Re: cant add a new user

Posted by: nathan823
Posted on: 2007-01-21 18:05:00

Re: cant add a new user

Posted by: li0id
Posted on: 2007-01-21 18:08:00

whats field machine and sunkist, im real new to this sorry.

Re: cant add a new user

Posted by: li0id
Posted on: 2007-01-21 18:12:00

ohh i thinhk i see it, mine is oj i think

Re: cant add a new user

Posted by: nathan823
Posted on: 2007-01-21 18:24:00

DH, DH, may I have your attension please.

Problem: cannot add users.
Error: page shows

Re: cant add a new user

Posted by: li0id
Posted on: 2007-01-21 19:07:00

they said it may be the browser were using? what browser are u using?

Re: cant add a new user

Posted by: li0id
Posted on: 2007-01-21 19:08:00

i just used firefox to do it and it worked for me

Re: cant add a new user

Posted by: nathan823
Posted on: 2007-01-21 19:15:00

i'm using IE7 :(

some scripts are not running on IE7.

Tags: add new usercpanelthanks in advance