how to restore my subdomain?

how to restore my subdomain?

Posted by: windtown
Posted on: 2007-01-04 21:28:00

i deleted my subdomain eg. abc.def.com, after i want to restore the subdomain, how i should do?
i use the manage domain, it's list 1 error, "Can't add domain: already in our DNS system."
how to solve it?

Re: how to restore my subdomain?

Posted by: nathan823
Posted on: 2007-01-04 21:32:00

if you can't restore by yourself in DH panel, the only way is to contract DH support.

Re: how to restore my subdomain?

Posted by: Raz2133
Posted on: 2007-01-04 21:36:00

In reply to:

"Can't add domain: already in our DNS system."


How long has it been since you deleted the sub-domain? It can take a little while for the A-Records related to the sub-domain to be deleted.

Sometimes, the A-Records seem to get 'stuck' and don't get removed automatically. In such cases you will need to contact support so they can remove them for you.

Mark

Re: how to restore my subdomain?

Posted by: windtown
Posted on: 2007-01-05 00:19:00

how long it take if ask support to delete for me?
i waited for a few hours already...
:(

Re: how to restore my subdomain?

Posted by: Raz2133
Posted on: 2007-01-05 00:50:00

In reply to:

how long it take if ask support to delete for me?


Obviously, that depends on how busy support is and how quickly they get around to your request, but I believe they only need to run a manual DNS update for the domain.

Mark

Tags: subdomainadd domaindns systemmanage domain