Posted by: windtown
Posted on: 2007-01-04 21:28:00
i deleted my subdomain eg. abc.def.com, after i want to restore the subdomain, how i should do?
i use the manage domain, it's list 1 error, "Can't add domain: already in our DNS system."
how to solve it?
Posted by: nathan823
Posted on: 2007-01-04 21:32:00
if you can't restore by yourself in DH panel, the only way is to contract DH support.
Posted by: Raz2133
Posted on: 2007-01-04 21:36:00
In reply to:"Can't add domain: already in our DNS system."
How long has it been since you deleted the sub-domain? It can take a little while for the A-Records related to the sub-domain to be deleted.
Sometimes, the A-Records seem to get 'stuck' and don't get removed automatically. In such cases you will need to contact support so they can remove them for you.
Mark
Posted by: windtown
Posted on: 2007-01-05 00:19:00
how long it take if ask support to delete for me?
i waited for a few hours already...
:(
Posted by: Raz2133
Posted on: 2007-01-05 00:50:00
In reply to:how long it take if ask support to delete for me?
Obviously, that depends on how busy support is and how quickly they get around to your request, but I believe they only need to run a manual DNS update for the domain.
Mark