HELP. i just added a plan

HELP. i just added a plan

Posted by: Skeptik
Posted on: 2006-06-18 10:51:00

I just added a plan but i cant access the ftp. how long does it take before i can access my ftp to start uploading.

Re: HELP. i just added a plan

Posted by: Raz2133
Posted on: 2006-06-18 10:59:00

In reply to:

I just added a plan but i cant access the ftp.


Have you received the email from DreamHost stating that your FTP account is active and giving you login details?

In reply to:

how long does it take before i can access my ftp to start uploading.


In my case, my FTP account was available almost immediately after my sign-up was approved.

Mark

Re: HELP. i just added a plan

Posted by: Skeptik
Posted on: 2006-06-18 11:21:00

i have recieved an email that the plan has been added. But i still cant login. is there another email that should come?

Re: HELP. i just added a plan

Posted by: Raz2133
Posted on: 2006-06-18 11:59:00

In reply to:

i have recieved an email that the plan has been added. But i still cant login. is there another email that should come?


When I signed up, I received my account approval, domain registration and FTP user emails within minutes of each other.

Since you say you 'added' a plan, I assume you did this through the panel using an existing account.

Are you using a valid FTP username/password when attempting the FTP log-in? This is different to the log-in credentials used for panel log-ins.

You should use the username/password of the machine user that controls the domain you wish to FTP into.

Mark

Re: HELP. i just added a plan

Posted by: Skeptik
Posted on: 2006-06-18 14:30:00

I cant even get to the FTP To login. Can anyone tell me whats goin on. this is rediculous. The plan was activated over 8 hours ago.


Re: HELP. i just added a plan

Posted by: Raz2133
Posted on: 2006-06-18 21:57:00

In reply to:

I cant even get to the FTP To login.


I am not sure what you mean by this. Are you using an FTP client or the DreamHost WebFTP ?

As I said in my earlier post, you must use the username/password of the FTP/Machine user that controls the domain you are using.

If you are using an FTP client and trying to log-in directly to your domain (eg: ftp.yourdomain.com), it is possible that the DNS information has not propagated fully yet, at times this can take substantially longer than 8 hours.

Try logging in using the DreamHost WebFTP for now.

Mark

Tags: ftpaccesshelp