Webmail not working.

Webmail not working.

Posted by: caindo1
Posted on: 2006-02-25 17:02:00

When going to my webmail.domain.com, I type in my emailaddress@domain.com and my password i set via the control panel and get a user not exist error. Yet when I goto the mailboxes.domain.com I can log-in fine. Same thing even when resetting password...

Re: Webmail not working.

Posted by: silkrooster
Posted on: 2006-02-25 17:30:00

Contact DH tech support and see if they can check into the username issue. Maybe it become corrupted or something.
Silk

Re: Webmail not working.

Posted by: Shonky
Posted on: 2006-02-25 19:45:00

If you've only just created the mail boxes and enabled the webmail, I've seen on a few occasions that the webmail login takes longer to come into effect. Usually no more than around 10 minutes though.

Tags: domainwebmailpasswordcontrol panelmailboxesgoto