Deleting files and folders

Can anyone tell me what might be preventing me from deleting certain files and folders under my root domain?

ERROR:> Unable to delete folder
ERROR:> Unable to delete "/mydomain.com/install" (file or folder may not
exist or server may not allow delete)

He who can destroy a thing controls a thing.

What are you trying to delete them through?

If you login to your shell, from within the mydomain.com folder you should be able to remove the install folder with rm -rf install

Could it be you're using an FTP program that doesn't show hidden files (like an .htaccess file)?

Usually you can go into options and toggle this so you can see the files and therefore delete them.

Thank you so much. I have updated the user profile to grant access to the UNIX Shell.

He who can destroy a thing controls a thing.