Google aps adding new e-mail headaches

I've been trying to get my assistant webmaster an e-mail with Google aps with my url tacked on like assistantwebmaster@darkstruggle.com without much success. Do you know of a way to help? note: hate sounding like a help vampire

Peter Q. Wolfe, as

You need to log into Google with your Google admin account/address and create a new email address for that user at your domain.

-Scott